Shipping & Returns

Orders in stock are usually dispatched within 3-5 business days of your purchase.  Free Standard Shipping on orders over $100 and Free Express Shipping on orders over $300 within Australia. A flat rate of $9.00 applies on orders under $100.

We use Australia Post’s regular service and all parcels include tracking service.

Delivery Options & Times

Orders under $100

- Standard (3-5 days+*): $9

- Express Post **: $12

Orders over $100

- Standard (3-5 days+*): FREE
- Express Post **: $12

* Standard - 5-7 business days once dispatched. Delivery times may vary in accordance to your order and location.

** Australia Post's fastest service

Please note the free shipping offer and shipping costs are subject to change without notice. All orders over $100 receive Free Standard Shipping with tracking service. 

Returns

For safety reasons, we are unable to accept any change of mind returns or exchanges. In the unlikely even that your order arrives damaged or incorrect, please email us at info@gojapmatcha.com.