Orders in stock are usually dispatched within 3-5 business days of your purchase.  Free Standard Shipping on orders over $100 and Free Signature on Delivery on orders over $300 within Australia. A flat rate of $9.00 applies on orders under $100.

We use Australia Post’s regular service and all parcels include tracking service.

Delivery Options & Times

Orders under $100

- Standard (3-5 days+*): $9

- Express Post **: $13

Orders over $100

- Standard (3-5 days+*): FREE
- Express Post **: $13

Add-on service: Signaure on Delivery (Order under $300)

- Standard Post (3–5 business days*): AUD $11.95
(AUD $9.00 + AUD $2.95 Signature on Delivery)

- Express Post **: AUD $15.95
(AUD $13.00 + AUD $2.95 Signature on Delivery)

* Standard: 3-7 business days once dispatched. Delivery times may vary in accordance to your order and location.

** Australia Post's fastest service: Once orders have been shipped, they are expected to be delivered in 1-3 business days within Metro areas. Delivery times to Western Australia, regional and remote destinations may take up to 7 business days. Next business day delivery within selected postcodes only. Please visit this page for more information. 

Please note the free shipping offer and shipping costs are subject to change without notice. All orders over $100 receive Free Standard Shipping with tracking service. 

Returns

 

For safety reasons, we are unable to accept any change of mind returns or exchanges. In the unlikely even that your order arrives damaged or incorrect, please email us at info@gojapmatcha.com.